Gigaboxx privacy policy
As amended 12 July 2011
This policy statement relates to our privacy practices in connection
with this website and is intended to inform you about the kinds of
information we may
obtain about you as a visitor to our website, how we may use that
information and who we may share that information with.
We are not responsible for the content or privacy practices of other
websites.
Each time you access, browse and/or use our website you agree to the
following terms. If you do not agree you must cease to use our website.
General Statement
Reference to "Gigaboxx" in this Privacy Policy means Gigaboxx Limited.
Gigaboxx respects your right to privacy and we are committed to complying with applicable data protection and privacy law.
We will only collect personal information about you with your awareness and permission.
Any personal information which you provide to us and/or which we obtain about you, will be kept secure and confidential
using appropriate technical measures and by ensuring staff are trained and aware of how to protect your data.
Collection and Use of Your Personal Information
You agree that any data you provide to us will be true, complete and
accurate in all respects and you agree to notify us immediately
of any changes to it. We will only collect personal information which
.
Conduct credit and fraud checks if you apply for a monthly price
plan account. We will check your details with a credit reference agency
who will supply us with credit information about you (including
information from the Electoral Register), and those with whom you are
linked financially, to help us verify your identity and decide whether
to accept your application or future applications. The Agency will
record details of our search and your application whether your
application is successful or not. We and other organisations may use any
of this information to make other credit decisions about you and other
members of your household, and for identification purposes, debt tracing
and the prevention of money laundering as well as the management of
your account;
Search the records of fraud prevention agencies in assessing any
applications for Gigaboxx Services. If you give us false or inaccurate
information and we suspect fraud, we will record this. We and other
companies may use this information if decisions are made about you on
credit or credit-related services;
Administer your account(s), provide customer services and respond to and resolve any enquiries or complaints;
Provide any products, services or information requested by you;
Conduct analysis for traffic and billing management, and to support product development;
Contact you for market research purposes;
keep you up to date by post, telephone, email, and direct to your
handset by text, picture, video and audio message with information
about Gigaboxx, Gigaboxx services, and offers and promotions subject to any marketing
preferences indicated by you. It's your choice and you're in control -
you can contact us at any time to update your preferences by sending an
email to info@gigaboxx.com or by writing to or calling customer
services.
If you are aged 16 or under, you must get your parent or
guardian's consent to provide your personal information to Gigaboxx
websites, otherwise you are not allowed to provide any of your personal
information to us.
Retention of data
We will keep your personal information for as long as necessary for
the purposes for which it was collected, to provide you with services
and to conduct our legitimate business interests or where otherwise
required by law. If you use 'Gigaboxx Services', we may hold your
Communications Data for 12 months for legitimate business purposes (or
longer in connection with any legal proceedings or disputes).
Disclosure
Your personal information may also be processed by other
organisations on our behalf for the purpose of processing applications,
and providing information or services to you. The use of personal data
for these purposes will remain under our control at all times.
We may disclose your information to other members of our group of
companies, and to our or their partners, associates, agents or
subcontractors and to possible successors to our business. Some of these
parties may reside outside the European Economic Area (which currently
comprises the Member states of the European Union plus Norway, Iceland
and Liechtenstein). If we do this, your information will be treated to
the same standards adopted in the UK.
We may also disclose your information for the prevention and
detection of crime and to protect the interests of Gigaboxx and other
users or if required to do so by law.
Collection and use of technical information
We use "session" cookies which enable a visitor's web browser to
'remember' which pages on this website have already been visited. We may
also map and analyse visitor usage patterns to help us develop the site
and enhance a visitor's experience. Depending on the type of browser you are using, you may be able to
configure your browser so that:
(i) you are prompted to accept or reject cookies on an individual
basis or
(ii) to prevent your browser from accepting any cookies at all. You
should refer to the supplier or manufacturer of the web browser for
specific details about cookie security.
We may collect and store certain 'technical information' about your visit to this site, such as:
The IP address from which you access this website
The type of browser and operating system used to visit this site
The date and time of your visit(s) to this site
Clickstream data which which reveals the activities of visitors
around this website (for example the pages you access and products
browsed) and The website address of the website from which you accessed this site.
Such data are used only to analyse trends, administer and improve our
website and the services we offer, track movement through our website
and gather statistical information about visits to the website.
Notification of changes
If we change this Privacy Policy we will post the amended Policy on
our website so that you are always aware of how we collect, use and
disclose your personal information.
Access to your personal information
You have the right to request a copy of any personal information we
hold about you and to have any inaccuracies corrected. We will charge an
administrative fee of £10 to provide a copy of any data held. Please write by sending an email info@gigaboxx.com or the Data Protection and Privacy Officer, Gigaboxx Limited, 37 Stockholm house, London, England ,8HR E1
Monitoring of Your Communications
We may monitor and/or record communications between you and Gigaboxx for quality control and training purposes.
Other terms and conditions
You should read this Policy in conjunction with our website terms and
conditions (which apply to your use of this website), our Terms of
Sale/Supply of Products (which apply to the purchase of products by you
via this website) and the Terms for Gigaboxx Services (which apply to
your use of Gigaboxx Services).
Glossary of technical terms used
Web browser - The software you use to read web pages such as Microsoft Internet Explorer, Netscape Navigator and Opera.
IP address - The identifying details for your computer (or your
internet company's computer), expressed in "internet protocol" code (for
example 192.168.72.34). Every computer connected to the web has a
unique IP address (which may be permanent or change each time you access
the internet)
Cookies - Small pieces of information, stored in simple text files,
placed on your computer by a web site. Cookies can be read by the web
site on your subsequent visits. The information stored in a cookie may
relate to your browsing habits on the web page, or a unique
identification number so that the web site can "remember" you on your
return visit. Generally speaking, cookies do not contain personal
information from which you can be identified, unless you have furnished
such information to the web site.
